100 night sleep trial

Enjoy a Risk-free 100-Night Sleep Trial With Sleepy Piglet


We believe in the transformative power of a good night's sleep. That's why we offer a 100-night sleep trial, which gives you the freedom to experience our mattresses in the comfort of your own home. This risk-free opportunity allows you to decide if our mattress truly suits your needs and provides you peace of mind with every purchase.

What Our 100-Night Sleep Trial Terms and Conditions Include

  • Your 100-Night Sleep Trial begins the moment your Sleepy Piglet mattress is delivered to your doorstep.

  • Then, you can enjoy the comfort of your new mattress for up to 100 nights and decide if it’s the perfect match for you.

  • We recommend giving your body 30 days to adjust because it allows you to experience the full benefits of our mattresses before making a decision.

  • There’s no need to worry about original packaging; our 100-night trial doesn’t require it for returns.

  • Please use a mattress protector throughout the trial to keep your mattress in pristine condition. It will ensure a smooth return process.

  • The sleep trial applies exclusively to one mattress per household. So, if you order more than  one you can't return. Therefore, if you’re thinking to buy more than one, we suggest starting with one mattress to check if it’s the right fit or not.

  • The sleep trial is applicable exclusively to our range of mattresses and is designed for home use to provide you an authentic sleep experience.

  • If you choose to return the mattress, a £60 collection fee will be applied, in terms of transparency and fairness in handling returns.

  • Our return process is simple and organised by our trusted delivery partner. So, your experience with us is seamless from start to finish.

  • Ensure the mattress is ready for collection by removing all bed linens and storing them in a dry, accessible location.

  • If you're unable to meet the scheduled collection, please inform us to avoid additional charges.

  • We are committed to fairness; however, any damages beyond regular wear and tear may affect the refund amount.

  • Refunds are processed within 14 days of receiving the returned mattress once we’ve confirmed all financial reconciliations.

  • This trial complements your legal rights and offers additional assurance of our commitment to your satisfaction.

Our Promise - Fairness and Transparency

Sleepy Piglet is committed to providing an ethical and transparent sleep experience. Therefore, our practices reflect our dedication to customer satisfaction, and we make sure that every step—from trial to potential return—is handled with complete integrity and fairness.

For further information or support, our customer service team is always here to assist you. Please contact at XXX.

FAQs

What Is A Mattress Sleep Trial?

A mattress sleep trial allows you to test the comfort, support and quality of a mattress in your own home for a designated period so that you can get the perfect fit according to your desires and sleep needs.

How Long Does The Sleep Trial Last?

Our trial period lasts for 100 nights, which gives you a great time to settle in and determine whether the mattress meets your expectations or not. This extended duration is designed to give you a thorough understanding of the mattress's comfort and durability, so you feel confident in your choice and enjoy long-term satisfaction with your purchase.

Why Is There A Minimum 30-Day Trial Requirement?

Well,  as we all know, the 30-day adjustment period is crucial as it gives your body enough time to adapt to the new mattress. This period ensures you fully experience its ergonomic benefits, which are often not immediately apparent. So, over these 30 days, you can make a well-rounded assessment of your mattress's comfort and quality.

What Is The Process For Returning A Mattress?

After 30 days of use, if you decide the mattress isn't for you, simply contact our customer service team at XYZ to arrange a return. They will guide you step-by-step through the return process and arrange the mattress's collection at your convenience. 

Is There A Fee For Returning The Mattress?


Yes, a £60 collection fee applies to returns, which covers the logistics involved in mattress collection. This fee is deducted from your refund and processed within 14 days of receiving the mattress back.

What Condition Must The Mattress Be In For A Return?

Well, to qualify for a refund, the mattress should be returned in good condition and free from any marks or damages. Otherwise, an extra fee may be charged. So, it is highly recommended that you use a mattress topper during your trial period. The mattress topper will help you preserve the mattress's quality and will help you to be eligible for a return without any issues.

How Is The Refund Processed?

Refunds are processed within 14 days of receiving the returned mattress after we make sure to prompt financial reconciliation. The collection fee is deducted from the total refund amount. Our team strives to make this process straightforward and efficient, so you can expect timely updates and confirmation once your refund has been successfully processed.

Why Do We Charge A Collection Fee?

As a small company, we focus on maintaining transparent and fair pricing practices. And the collection fee helps us manage returns efficiently without inflating prices for all customers. This charge covers the costs associated with logistics and handling and allows us to continue offering competitive prices and exceptional service to our valued customers.

Can I Return A Mattress From Outside The UK?

Well, currently, returns are only available within the UK due to logistical constraints. However, we are continually exploring options to expand this service in the future so that we can provide more flexibility and convenience for our international customers, too.

What Happens If The Mattress Is Damaged?

If the mattress is returned with damages, additional charges may apply to cover repair costs. So, it's important to care for the mattress during the trial period or use a mattress protector topper to avoid any potential damage.

Ready to Experience Unmatched Comfort and Superior Quality at an Unbeatable Price?

Take advantage of our 100-night sleep trial and discover the perfect mattress for your needs. For more information or to start your trial, contact our friendly support team today at [XYZ] and let us help you find the best fit for your sleep needs.